At Grandma’s Puppet Shop we aim to offer good value for money in all that we do – and that includes our delivery charges. Our P & P charges simply cover the cost to ourselves . We currently use the myHermes parcel delivery service.

Our standard delivery rate per order (not per item) is just £3.50 which covers the cost of carriage and the packaging materials.

We despatch orders the next working day after cleared payment. Occasionally, for reasons beyond our control, it may not be possible to fulfill an order. If this occurs we will email you as soon as possible to let you know and will refund you in full.